Discover New Zealand Touring Holiday Reviews

With the exception of Napier, which was lovely but 1night would have been enough, we thoroughly enjoyed our tour. Highlights were Te Pa U Màori Cultural Experience, Hobbiton, Glow Worm evening walk (excellent guide). Information and travelling guides were useful. Thank you Sabina

Chelsea is able to take note of our motel preference and she is able to arrange motels with at least 2 toilets for our big family. The trip schedule is well planned and attraction timing is just nice for us to make it. Overall it is a wonderful trip for us.

Great trip! Nice hotels. Very knowledgeable guides and drivers!! We loved the Doubtful Sound overnight. First day it was blustery and poured, very exciting, plus hundreds of waterfalls. Next morning, rainbows and sunshine as the waterfalls faded away. We saw penguins, seals and lots of birdlife.

The service from Chelsea was exceptional and nothing seemed to be too much trouble. The whole trip was well organised but I have a few comments regarding the itinerary for older travellers. On the map the distances to travel each day looked very attainable however due to the geography of the landscape and those North Island roadworks it took a lot longer than anticipated. This meant we had a lot less time for sightseeing than desired. The Māori show in Rotorua was a disappointment and I think there are better offerings available. If we were doing that trip again we would be looking at double the time. Using the same accommodation, which was excellent, it would allow more time for sightseeing. Overall this was a memorable trip thanks to the research and planning from Chelsea. Thank you and wishing you success in the future.

Wow, our trip went so smoothly thanks to the awesome job Lisa did. Kaikoura was one of my favourite places to visit, where we did a whale watching tour. The app was great and we used it every day. My only suggestion would be to add upgrades to tours if they are available as an option as we did this on the ferry crossing and it was great and included a buffet breakfast and we did this on the whale watching tour too (although this was an additional tour we booked ourselves). I have already recommended your company to a couple of friends as I was so impressed. We loved New Zealand and will be coming back to see more.

We are very pleased with how the whole process worked and that the itinerary was pretty much exactly as we had wanted. Neisha understood our objectives and gave us all we asked for. The App was excellent. Inevitably, the accommodation varied but the Lakeside Apartments at Wanaka was outstanding, as was the Grand Suites Tekapo. We found the Scenic at Paihia dark and dingy (I think the newer part of the hotel was much nicer), but other than that no criticisms. The TSS Earnslaw dinner cruise was a highlight. The party did not fancy the Huka Falls jetboat but did a more gentle river cruise which was very good and perhaps worth you including as an option in future. I did the jetboat at Hanmer springs (on my own) which was very good, and looked better than the Huka Falls one, as well as being much cheaper. The track leading to the Roaring Billy Falls on the road to Haast was an incredible (for us) walk through massive ancient ferns that was like stepping back into primeval times, and truly memorable. We had satnav on our North Island car but not on the South Island (surprising on a brand new car). Luckily we were able to buy a map at Picton, but it may be useful to highlight this in future. Overall a very memorable trip and we would not hesitate to recommend your services. Thank you.

All went very smoothly. Very good itinerary and trips. All accommodation was good , the best was Kaiteriteri Reserve apartments, fantastic location and apartment, the one we liked least was Aotearoa Lodge Whitianga which was in a nice setting but too far out of town. Best trip was Dart Rivel Wilderness jet.

Loved my experience with Discover New Zealand. The app was so amazingly helpful and easy to follow. I was in awe of how detailed this app was and so easy to know where I had to be and when. My trip was so well organized and met all my needs. All the tour groups were fantastic. All the drivers had their own unique and fascinating spin on the history and geography the presented with such great enthusiasm. Can't wait to come back and learn more about this incredible country.

The consultations before the trip and the design of the itinerary were perfect, and every part worked seamlessly. The team was incredibly responsive throughout. We were happy with the plans and delighted with the way they worked out. Two fantastic operators you might consider working with for particular excursions are Amiki tours in Christchurch and Experience Kart in Auckland. Both added great highlights for us. Thank you!

What an awesome experience. Kayla and the girls were exceptional with their service and proactiveness when there was a hiccup. We are extremely time poor, so we booked without the usual amount of research we do for holidays. Every aspect of the itinerary and accommodation was surprising and exceptional. Our expectations were surpassed. :)

This is a trip for celebrate my son's 18th dirthday. we enjoy the trip so much. The landscaping and sceneris are beautiful and unique. Except one regret that the weather not very promissing for Heli flight on the day, to view the glacier at Franz Josef. We have to cancel it. The whole tour was well organized. I would like to say Thank you to our tour agent Gina from Discover New Zealand. She's very professional with good communication skills, and has a lots patience with me, as I changed plan few time at beginning. I am highly recomment Gina - Discover NZ. We are very appricated everything she done for us to made the trip enjoyble. Thanks Gina, you are a champion!

Chelsea organised everything perfectly, we were picked up, transferred and expected on arrival at all our accommodation and tour sites. Thoroughly enjoyed this 15 day tour of the North Island.

Our 14 day holiday with AAT Kings (of the North and South Islands) which was organised for us through Discover New Zealand was superb in every aspect. Harriet McGregor our Tour Consultant of Discover New Zealand did an excellent job in organising the tour for us and was never more than a phone call away if we needed any assistance or advice, thank you so much Harriet. Also responsible for our superb tour were AAT Kings Tour Director (Isobel) and our Driver (Simon) both of whom were excellent in their respective roles. We would have no hesitation in recommending Discover New Zealand and AAT Kings.

Overall Shelby was extremely helpful and knowledgable from the get go. During the trip she was readily available to highlight issues or changes and to answer queries. Our general itinerary worked out very well and we would change very little if doing it again. Our helicopter trip in Franz Josef was excellent. However we heard from someone else there was an option to do a helihike that would have liked to have done. We went Steward Island specifically for bird watching and included a trip to Ulva Island. However we didn’t see a great deal as our time on the island was short. On speaking to someone else we arranged a water taxi to the island ourselves. We could only get a taxi at lunchtime and only had 3 hours on Ulva but saw much more. In hindsight we would have arranged a whole day there self guided.

We were extremely pleased with Gina’s help in planning this trip. She listened to our requests, understood our interests and presented us with choices to meet our needs. The activities that she planned where fun and interesting, the hotels were lovely and the travel efficient and friendly.